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Frequently Asked Questions

FAQs

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What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised 
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.

For more details or any other questions please contact us directly.

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